We have a strict cancellation policy.
If you need to reschedule or cancel an appointment, let us know at least 24 hours prior to your scheduled appointment time.
Failure to give 24-hour notice of a cancellation or reschedule by phone or email will result in a 100% CHARGE OF SERVICE(S).
Appointments booked same day/within 24 hours are still subject to our cancellation policy.
Cancellation charges are of the total service cost and are not applicable for future reservations.
WORKSHOPS: We have a 24-hour non-refundable cancellation policy on all workshops.
Why do we enforce our cancellation policy?
When you book an appointment, we reserve that time specifically for you. A last minute cancellation or reschedule is difficult to rebook. Our cancellation policy respects our therapists valuable time and income.